Privacy Policy
Thank you for choosing to be part of our community at City Aesthetic Australia. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information please contact us at city@aestheticaus.com.au
When you use our services you trust us with trust us with your personal information. We take your privacy very seriously. Please read this Privacy Policy carefully as it will help you make informed decisions about sharing your personal information with us.
What information do we collect?
Personal information you disclose to us:
Your Name, Email Address, Contact Details, Medical History, Images of you, Your Date of Birth, details of products & Services we have provided you.
We use this information,
- 1. To send you marketing & promotional communications.
- 2. Request feedback.
- 3. To provide you with the requested services.
- 4. To respond to the user enquiries/offer support to users. We may use your information to respond to your enquiries and solve any potential issues you might have with the use of our services.
Will your information be shared with anyone?
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may collect sensitive information in the form of patients/clients medical & health history. This information is collected as a necessary means to insure our patients/clients are safe to undergo our medical based treatments. Patients/clients have the right to refuse to disclose any information. It is important to note that with holding important information places you as the patient/client at risk of adverse events. City Aesthetic Australia holds the right to refuse treatment should it be deemed unsafe.
Vital Interests:
We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations to our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities or as evidence in litigations in which we are involved.
How long do we keep your information?
We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law. When we have no ongoing legitimate business need to process your personal information we will either delete or anonymise it, or if this is not possible (for example, because your personal information has been stored in backup archives) then we will securely store your personal information and isolate it from any further processing until deletion is possible.
What are your privacy rights?
You may review change or terminate your account at any time.
Do we make updates to this policy?
Yes, we will update this policy as necessary to stay complying with relevant law. We may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
Cookies & Similar Technologies:
Most web browsers are set to accept cookies by default. If you prefer you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our services.
How can you contact us about this policy?
If you have any questions or comments about this policy, you may email us at city@aestheticaus.com.au.